30-Day Returns & Exchanges
We want you to love your purchase.
If your order does not meet your expectations, you may request a return or exchange within 30 days of delivery. Please contact our customer support team before sending any items back.
To qualify:
- Item must be unused
- Original packaging included
- Proof of purchase required
Please note:
Personalized products cannot be returned unless defective.
Shipping charges are non-refundable unless the return is due to our error.
For assistance, please contact our customer support at zingcrate@gmail.com.